Security Staff Involved In United Airlines Dragging Incident Fired

Security Staff Involved In United Airlines Dragging Incident Fired

Inspector General Joseph Ferguson, who heads the midwestern United States city's watchdog office, had been pursuing an internal probe of the officers' actions.

In the event of an overfull flight, an airline may entice passengers with compensation to voluntarily give up seats, and, if there are not enough volunteers, may "bump" passengers. After initially defending the flight crew's decision to have Dao forcefully removed, United CEO Oscar Munoz publicly apologized for the incident, and vowed the airline never again would have police remove a paid customer from a plane if passengers won't give up their seats voluntarily when United crew members need to get on a plane.

According to the Chicago Tribune, Chicago's Office of Inspector General launched an investigation into the incident, which had left Dao with a concussion, a broken nose, and two missing teeth.

Chicago Department of Aviation security officers dragged Dr. David Dao off the flight April 9 after he refused to leave to make room for United traveling crew members, the newspaper said. The settlement absolved the city of any liability.

The investigation also identified "significant confusion" regarding the role of unarmed aviation security officers, and blamed the Chicago Department of Aviation for a "fundamental failure to implement practical policies and procedures".

Two other officers involved in the incident were suspended for five days, as recommended by Ferguson's office.

The security officers "mishandled a non-threatening situation", which led to the "violent" removal of the 69-year-old Dao, the inspector general's report said.

The videos show some type of skirmish and then an officer dragging the bloody man out of the plane to the backdrop of a passenger screaming about the ordeal. But for the video, the filed report stating that only "minimal" force was used would have been unnoticed. They also planned to remove the word "police" from aviation security uniforms and vehicles and improve training.

Chicago aviation officials said the firings occurred in August. Evans said aviation security officers would still be able to board planes in medical emergencies. It was also revealed that a supervisor was sacked after the deliberate removal of facts from an employee report.